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Refund Policy

Last Updated: 12th March 2025

All Sales Are Final

Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through The Cambridge Union's website.

Non-Refundable Items or Service

All items or services purchased from The Cambridge Union are non-refundable unless otherwise specified in writing by The Cambridge Union. This policy applies but is not limited to:

  • Membership fees
  • Event registrations
  • Digital products
  • Store merchandise
  • Sale items

Exceptions to the No Refund Policy

The only exceptions to our No Refund Policy include:

  • Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
  • Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honoured.

How to Contact Us

For any questions or concerns regarding this Refund Policy, please contact us at:

Email: info@cus.org

Phone: 01223 417 140

We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check cus.org for updates.

© 2025 The Cambridge Union Society

Privacy Policy

Contact Us:

(+44) (0) 1223 566 421

info@cus.org

Reception Opening Hours:

Mon, Tue, Fri 9:00 – 17:00
Wed 9:00-12:00
Thu 12:00-20:00

Address:

9A Bridge Street,
Cambridge,
CB2 1UB,
United Kingdom

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